合同外包

Contract Services

概述

随着医疗保健市场环境迅速变化,竞争态势越发激烈,生命科学企业的持续增长以及为股东创造回报的难度持续增大。医疗保健投资周期长、成本高、风险大,再加上市场人群少、定价压力大、专有权时限短、竞争又尤为激烈,其ROI和利润空间被大大压缩。

在这种情况下,启用外包服务公司可以帮助生命科学公司更为高效地获得利润,同时外包服务公司本身亦可创造并获得巨大价值。提升研发效率、优化患者接触与招募、削减成本、确保合规是外包服务取得成功的关键因素。

L.E.K.致力于帮助外包服务方为他们的生命科学客户开发新疗法,提升ROI,并在充满挑战的全球保健市场中获得成功。

我们如何提供帮助

为医疗外包企业提供的服务包括:

  • 商业模式规模化:当解决方案发展成熟之后,外包企业应将其定制服务转变为标准化服务与产品,进而转变为企业提供基于技术的解决方案。为完成这些转化,企业需要做出关键战略抉择,并拓展规模以及能力。企业还需确定客户以及服务优先度,探索最佳业务组合和重点,这是实现持续增长、巩固自身优势的关键。
  • 拓展服务内容:我们致力于为客户提升在高价值增长领域的服务能力,从而使外包服务公司更好地帮助其客户参与竞争,这些领域包括新客户群体、配套服务、以及产品、平台和服务的组合。
  • 制定一体化服务和价值新主张:众多制药行业客户希望合作伙伴能够提供更为精简的一体化能力。此外,随着技术的进步与服务的整合,提升服务品质或创新商业模式的机会逐渐涌现。面对这样的趋势,我们不仅能够帮助设计商业用例以及发展方案,还能建立并验证新模式。
  • 促成增值交易:无论是寻找企业成长资本、发展新的能力,还是探索新的想法或稳固的客户人群,最终达成交易是医药外包业务的核心。在交易中,我们能够帮助买卖双方同时获得最大效益。

L.E.K.在以下分支领域拥有丰富经验:

  • 合同研发组织(CRO):探索期研究、临床前研究、临床初期研究、临床研究CRO,以及其他研发相关工作,包括电子临床试验系统、软件、现场管理、临床服务与受试者招募等。
  • 合同开发与生产组织(CDMO):API、小分子与生物制剂成品剂型、管制药品、专业化制造、以及开发/配制服务。
  • 经销供应链:批发经销、专卖药店、供应链管理与医疗保健场所服务。
  • 监管、医务与合规管理:医学写作、出版规划与管理、注册申请、药物警戒以及其他合规服务。
  • 商业化与市场准入:合同销售、营销与数字服务;MSL外包、HEOR与市场管控;患者与中心服务;药物依从与病历管理等等。

成功案例

L.E.K.曾帮助多个外包服务公司调整产品策略或商业模式,推动盈利性增长并大幅度提高收益。

  • 进一步扩大规模:一家中型合约制造商难以确定有吸引力的价值主张,也不确定应在哪些领域进行投资以获得增长。基于此,L.E.K.对该企业所在行业及其他重要的相关领域进行了分析,制定了重点突出的增长战略,旨在创造和稳固竞争优势,为股东带来可持续增值。在不到两年的时间内,这一战略使该制造商的营收翻倍,创造出数千万美元的现金流净增额,同时将公司市值提升三倍之多。
  • 协助变革性并购:一家大型全球CRO希望收购并整合数家企业,以丰富自身的解决方案组合,但该组织在寻找收购目标和收购后整合方面面临挑战。在L.E.K.的支持下,该组织对候选目标进行了筛选和尽职调查,最终确定了多个收购对象,达成交易,并针对交易前后100天的准备和整合工作制定了详尽的整合方案。最终成效极为显著,自项目启动以来,该公司股价在五年中提升了三倍以上。
  • 制定一体化服务方案:为促进增长,一家顶尖药品调剂服务商对拓展产品邻近领域和渠道进行了评估。L.E.K.通过分析市场机会,为该公司管理层提供了可靠的投资依据,并制定了有利于维护合作合伙关系和进入关键细分市场的方案,这一方案使该公司的市值在不到两年的时间内提升了一倍。

How we help

Pharmaceutical contract services companies routinely engage us to:

  • Evolve their scaling business models: As individual solutions scale and mature, they need to evolve from bespoke services to standardized offerings and products to technology-enabled enterprise solutions. These transformations require critical strategic choices and an evolution of not just capacity but also capability. Critical decisions around priority customers and priority offerings compete for attention. Finding the optimal business mix and focus is critical for sustained growth and defensible advantage.
  • Expand their service offerings: We help our clients expand their capabilities into high-value growth areas that enable their own customers to compete: new customer segments, adjacent services, and even portfolios of products, platforms and services.
  • Develop integrated offerings and new value propositions: Many pharmaceutical clients are seeking more streamlined and integrated capabilities from their partners. In addition, the opportunity to “do it in a better way” or “disrupt business as usual” becomes possible with advances in technology and the integration of services. We help develop and validate new approaches to old tasks while developing the business cases and development plans required for success.
  • Execute value-creating deals: Whether seeking growth capital, new capabilities, exploratory ideas or entrenched customer bases, deals are an essential part of pharmaceutical contract services. We help companies get the most out of their transactions on both the buy and sell sides.

The subsectors we have significant experience in include:

  • Contract research organizations (CROs): Discovery, preclinical, early clinical and clinical CROs, as well as R&D enabling functions including eClinical, software, site management, clinical services and patient recruitment.
  • Contract development and manufacturing organizations (CDMOs): API, finished dose form and packaging for small molecules and biologics, controlled substances, specialized manufacturing, and development/formulation services.
  • Distribution supply chain: Wholesale distribution, specialty pharmacy, supply chain management and site-of-care services.
  • Regulatory, medical affairs and compliance: Medical writing, publication planning and management, regulatory submissions, pharmacovigilance, and other compliance services.
  • Commercial and market access: Contract sales, marketing and digital services; outsourced MSLs, HEOR and managed markets; patient and hub services; adherence and case management; etc.

Examples of our work

We have helped companies across several contract services subsegments recalibrate their product strategy or business model to drive profitable growth and outsize returns.

  • Scaling a growing business: A midsize contract manufacturer was struggling to define a compelling value proposition and determine which parts of the business to invest in for growth. L.E.K. analyzed the business and key adjacencies, developing a focused growth strategy to create defensible advantage and sustainable value accretion for its shareholders. As a result of this strategy, our client doubled its revenue, realized tens of millions of dollars in incremental cash flow and increased company value by more than three times in under two years.
  • Supporting transformative M&A: A large global CRO was looking to acquire and integrate several different companies to enhance its solution portfolio; however, identifying the right companies and executing on their integration seemed to be a daunting task. With L.E.K.’s support, the client screened and conducted due diligence of several targets, executed on multiple transactions, and developed detailed integration plans for pre-close and 100 days post-close. The result has been spectacular, with company share price more than tripling in the five years since the project.
  • Developing an integrated offering: A leading provider of drug compounding services was evaluating expansion into several adjacent product areas and channels to fuel growth. L.E.K. analyzed several market opportunities and provided the management team with a robust fact base to support investment. We then built a plan to secure partners and enter a few prioritized segments, which has helped the company double its value in less than two years.

我们如何帮助客户实现意义重大的成果

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